Elevator Use Best Practices

The majority of our buildings will include elevator access.  This is a great amenity that is offered to our residents but if improperly used, it can cause a significant inconvenience – especially those on the upper floors.


Below are a few quick tips on appropriate use of the elevator…


Manually Holding Doors.  This is the most common issue associated with elevator downtime.  Elevators have very sensitive sensors that control the open/close functionality of the door.  This is in place for safety reasons. Do not place objects in front of sensors or manually intervene with the door attempting to close.  If there is an item blocking the sensor or an individual manually holding the door open, it can cause the door to continuously try to shut to counteract this effort.  In doing so, additional strain will be put on the motor causing it to burnout or temporarily shut off.


Load Capacity.  There is a weight limit clearly defined in each elevator.  When attempting to move furniture or transport larger groups of individuals, please be sure to be mindful of this load capacity.


In-Elevator Use.  Similar to the door sensors, the cable system monitors the movement of the elevator car.  Erratic behavior such as jumping around or pressing all the buttons at once can cause additional strain on the car system – causing it to freeze or revert to emergency mode.


Please Note – Per the Rules & Regulations document that was signed at lease signing, residents are responsible for using the elevator in an appropriate manner and will be held accountable if damage or downtime is caused by tenant negligence.


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