Latch provides a seamless and intuitive way to gain access to your apartment.
Once your lease is signed, you will receive an activation link to set up your Latch account. If you have had a Latch account under the same email address for a previous residence, no action will be required.
The most important thing to understand about your Latch access is that your “assigned doors” will not show up until the day of your move-in stated on your lease. In other words, you can set up your account weeks in advance, however, you will not see much detail within the app until 6:00AM the day of your lease start date.
For any other questions regarding the Latch application or device, we encourage all residents to visit “I Live in a Latch Building” resident page. It includes several FAQs and helpful hints to get the most out of the system.
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