When you notify our team of your intent to vacate the apartment at the end of your lease term, they will process a “Non-Renewal Notice” and start the move-out flow process via your Appfolio Tenant Portal.
When you receive a notification about that this process is underway, you will have several options for how you would like to receive your security deposit return.
Option #1: Receive physical check. In order for a physical check to be mailed, the tenant is required to verify and/or update their forwarding address on file. They can adjust this as part of that move-out flow.
Option #2: Receive an e-check. In order to receive a digital transfer, the tenant is required in input ACH account/routing information on their portal so that this can automatically be processed once the move-out inspection is complete.
Please note: All deposits will be returned less damages, accompanied by a comprehensive move-out report notating any issues found during our team’s walkthrough.
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